--- title: Terms of Service | Syncature description: "The terms for using Syncature and the Syncature Attribution Audit: accounts, read-only connected data, acceptable use, your data, and liability." --- [![Syncature](https://www.syncature.ai/hubfs/Syncature%20Logo%202025%2060%20high.jpg)](https://www.syncature.ai/?hsLang=en) [Request early access](https://www.syncature.ai/#early-access) # Terms of Service Effective date: October 1, 2026 ## The agreement These terms are an agreement between you and Syncature LLC ("Syncature," "we," "us"). By creating an account or using syncature.ai or any Syncature tool (the "Service"), you agree to them and to our [Privacy Policy](https://www.syncature.ai/privacy-policy?hsLang=en). If you use the Service for a company, you confirm you can bind that company, and "you" means the company. ## The Service and the free tier The Service is a family of marketing tools. The first is the Syncature Attribution Audit, which checks your website and connected accounts and lists what is missing for full attribution. The free tier is provided as is, may have usage limits, and may change. Paid plans, when offered, will have their own order terms, which take priority over these terms where they differ. ## Your account You must be at least 18 and give accurate account information. Keep your sign-in secure and tell us at [jim@syncature.com](mailto:jim@syncature.com) if you think someone has used your account without permission. ## Connecting your accounts You may connect only accounts and websites you own or are authorized to audit. When you connect one, you give us permission to read it for the Service. Our access is read-only; the Service does not change settings, campaigns or data in connected accounts. You can disconnect any account at any time. ## Acceptable use You agree not to: - Audit websites or accounts you are not authorized to access - Break, overload, scrape or reverse engineer the Service - Get around usage limits or security measures - Use the Service to break the law or any platform's terms - Resell the Service or its results as your own product without our written permission ## Your data You own your data and your audit results. You give us permission to store and process them only to provide, secure and improve the Service, as described in the [Privacy Policy](https://www.syncature.ai/privacy-policy?hsLang=en). You may export or share your results, and you may delete them at any time. We may use anonymized, aggregated statistics that identify neither you nor your accounts (for example, "40% of audited sites are missing a form field") to improve our checks and publish industry findings. ## Our software Syncature owns the Service, including its software, checks, scoring methods and design. We give you a limited, non-exclusive, non-transferable right to use it under these terms. Nothing here transfers ownership to you. ## Feedback If you send ideas or suggestions, we may use them without obligation to you. ## Recommendations and AI output Audit results and fix suggestions are informational. They reflect what the Service could see at the time of the check and may be incomplete or wrong. Some explanations are written by AI. You decide whether and how to act on any recommendation, and you are responsible for changes you or others make to your website and accounts. ## Your own AI assistant If you connect an AI assistant to Syncature, you are responsible for that assistant and its provider's terms. The assistant can read your results and update the status and notes on your findings; it acts on your behalf. ## Third-party services The Service works with Google, Meta, HubSpot and other platforms. We don't control them, and your use of them is under their terms. If a platform changes or ends our access, some features may stop working. ## Disclaimers THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE EXTENT THE LAW ALLOWS, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. WE DO NOT PROMISE THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT FOLLOWING ITS RECOMMENDATIONS WILL PRODUCE ANY RESULT. ## Limitation of liability TO THE EXTENT THE LAW ALLOWS, SYNCATURE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA OR AD SPEND. OUR TOTAL LIABILITY FOR ANY CLAIM IS LIMITED TO THE GREATER OF THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM OR $100. ## Indemnity You will defend and hold Syncature harmless from claims arising from your breach of these terms, or from auditing a website or account you were not authorized to access. ## Ending use You can stop using the Service and delete your account at any time. We may suspend or close accounts that break these terms or put the Service or others at risk, and we may end the free tier with 30 days' notice. The sections on your data, our software, disclaimers, limitation of liability and indemnity survive. ## Changes to these terms We may update these terms. We will post the new version here with a new effective date and, for significant changes, email account holders at least 14 days before they take effect. Continuing to use the Service after that means you accept the changes. ## Governing law These terms are governed by the laws of the State of Ohio, without regard to conflict-of-law rules. Disputes will be heard in the state or federal courts located in Mahoning County, Ohio. ## Contact Syncature LLC · Youngstown, OH 44512 · [jim@syncature.com](mailto:jim@syncature.com) ![Syncature](https://www.syncature.ai/hubfs/Syncature%20logo.png)Syncature LLC · Youngstown, Ohio © 2026 Syncature LLC[Privacy Policy](https://www.syncature.ai/privacy-policy?hsLang=en)Cookie settings